It’s that scary process of commissions, the Terms of Service section! Don’t worry, this is completely painless!
It is the responsibility of the commissioner to read and understand these terms and conditions.
The artist reserves the right to refuse any work for any reason or cancel a commission for any reason deemed appropriate by the artist refund will be issued if full payment has been made already.
The artist will not allow edits to be made on any artwork produced, unless the buyer specifically requests it to be used as such, before the start of the commission. Any edits that are found without the artist’s permission will result in a warning to cease all activity, failure to adhere to this rule will result in legal pursuit.
Harassment on any level will not be accepted. Bullying, hate speech, constant messaging for WIP updates, any attempts to rush or expedite the process may result in forfeiting your commission slot, at artists' discretion.
WIP updates are as follows: Sketch → Line work → Base color → Shading → Final product
Significant changes will not be accepted after Sketch is approved. Minor changes like arm/legs position and facial expressions can be made at this stage.
Minimum 50% of payment is due upfront before any work is started. Discussing details on commission can start before, however payment is required to begin past this point.
Once 50% of payment is received, the Line Work Sketch process will begin.
In the event of illness, injury or other major serious incidents artist will send a message explaining the situation. If the circumstances permit, a general expected timeline to resume work will be given; or work may continue but at slower rate until otherwise notified.
Minimum 10 reference pictures (Poses, outfits etc.).
Payments are accepted through PayPal invoice, opening disputes against artist PayPal account will result in being put on a blacklist permanently and barred from any and all future commissions.
Prices will be set in USD, but can be converted to CAD if needed. Goods and Services options will always be used for commissions, invoicing will be handled by artist.
The Three Fix Rule is a customer fail-safe to the artist missing speculated details or improperly colored character(s) discussed for the piece in question. If the mistake is artists' fault, the commissioner has three chances, post-completion to notify artist to fix any errors. There is a one-month window for these fixes and only THREE chances are given. No significant changes will be made post-completion, zero exceptions.
Minimum one-week notice would be required for any deadlines proposed by the commissioner. If no specific date is discussed, it is understood that artist will complete the work in a reasonable amount of time at artists' discretion.
All questions and concerns should be sent via message to Facebook art page SouDa, or by emailing kanra@live.ca
Do not leave comments/messages on illustrations (Pixiv) or posts on other social media platforms such as Instagram, regarding your commission.
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