Frequently Asked Questions

Hot Deals is a new feature that allows artists to offer their artwork at a discounted price. Check it out at https://artistsnclients.com/hot-deals

We welcome all styles and themes, be it realistic, Eastern, you name it. If you don't see it on the site, it doesn't mean we don't welcome it (unless it contradicts our terms of service, of course).

As tips for artist, only start the job when the status of the commission is paid.

The site is not responsible for any unpaid commissions by the client. Artists&Clients acts as an intermediary platform between the artist and the client. We only facilitate with problems in the best of our abilities to ensure a smooth transaction within our website.

Once you get 5 or more likes in your slot. You'll get a chance to be featured.

We support both Credit Card and Paypal for payments. For payouts, we only support Paypal.

Your payment method will be verified once you have completed your first payment.

No. Once, the commission is paid we can no longer change the price. You can send a message for help - https://artistsnclients.com/whispers/10720

Everything. Except actual nude or sexually explicit photos of anyone. We do random account checking everyday. Failure to comply with our policies will result to permanent account ban.

Once your refund has been approved, you will see the refunded amount in your finances tab and you can use it for another commission.

You will receive the payment as soon as the job is marked as completed. If the client is extremely irresponsive you have the option to cancel the job and immediately protest the refund. We will take a look at the case and rule it out.

We do not have a tip service page yet. If you want to tip an artist, you can send it directly via Paypal.

Admin has the right to consider it done after 10 days of non completion from client's end.

Refunds are only applicable for those jobs that are not yet marked as completed. Marking the job as completed means that you are fully satisfied with the artwork provided and that you are already releasing the payment to the artist.

Contact support and provide the Job ID together with the new price. If it's urgent, you can cancel the job and open a new one.

Gift codes can only be redeemed on a different account. It cannot be redeemed on the same account it was purchased on.

All files uploaded will automatically be removed. We will not be liable for any unsaved files.

max:100

Specifies upper bound of a price ranger

min:1

Specifies lower bound of a price range

open:yes

Only show currently open slots

name:Foo

Only show slots of a specified user

ids:1,2,3

Only show slots with the specified IDs

Multiple keywords are matched against slot titles. You can explicitly filter by tags by specifying tags in square bracks, e.g. [colored].

The fee (that you see pre-calculated when you create or edit a commission slot) is substracted from the client's payment when the job completes and you receive the money. You will see it as a separate record in the transactions. The final amount that you receive, will be minus the Paypal fees.

4.4% of International fees are deducted to the total amount of the job commission and for every withdrawal there is a 2% Paypal processing fee.

You can withdraw a maximum of $500 per account/paypal email address per day.

Generally speaking, a commission slot is for a specific job only, and not for reselling unless mutually agreed in writing, by both artist and client. The artist retains full copyright of the artwork created.

You can draw anything you want, including adult content, between you and your client. But the public sample images should be safe for work. If your samples are not safe for work, please tag your slot "nsfw" (short for "Not Safe for Work"), and the sample image will be blacked out in the search results.

Admin has the right to completely remove the artwork from the site. Please note that, putting NSFW in the title does not automatically filter the NSFW artwork. It needs to be tagged properly, failure to do so will result to removal of artwork completely.

Yes, file size should not exceed 5mb.

Use descriptive, not very specific tags. The more people would naturally use a tag like yours, the more chances you have to be discovered. Try to describe the style or use-cases: e.g. "colored", "chibi", "commerical", "comic" or "pin-up".

It is a number calculated from the artist's (and the given slot's) previous commission jobs, and how (positively or negatively) they were rated by the clients in the past. More positive ratings bring the results to the top.

No. Only clients can mark something as completed. (The artists can however watermark images automatically, which will then be automatically unlocked as soon as the client marks the job as completed. The two sides are fairly balanced that way).

To be a verified artist, all you need is to successfully complete a commission by a client and get a positive rating. After that, all future submissions will be auto-verified.

We normally check slots within 24-48 hours.The only reason it wont show is if there's a problem with the thumbnail you uploaded.

Never make payments outside of A&C (we've had reports of clients getting bad experiences if they use 3rd party channels).

Send us an email including your old and new username and we'll check if it's still available.

If the client already paid for the commission, the status of the job will be set to 'paid'.

If you have already paid, the money will be added to your on-site balance in 7 days unless the artist either approves the refund quicker or protests it, in which case the staff will deal with it. Upon a refund you could then use the balance to pay for a different commission.

The staff will help you. You can contact us via Twitter and Facebook or send us an email at support@artistsnclients.com.

Yes and no. We cannot guarantee you leads, but we try our best to increase your productivity by simplifying the process and adding layers of security. There are of course chances that you will be discovered through the site by people that haven't known you before, but you still need to engage in self-promotion to make the best of it - that is, linking to your profile, and announcing your new commission slots and finished commissions.

If you are decided to have your account deleted, you can go to settings and click on ‘proceed to account deletion’.

You can only put sample images of your own. Otherwise, you will be temporarily banned.

Please use incognito window or clear your cache to see the updated image.

No. Ratings are permanent and cannot be altered. 

We only hide slots for two reasons. NSFW tag is not present and the sample image is broken. 

Job Listing is a way for clients to post a specific artwork they are looking for.  Artists should send their proposals in accordance to the requested style.


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