By purchasing my art services, you automatically agree to the following conditions.
Please read this entirely and carefully. I will deny your project if you do not agree to these terms.
If you have any questions, please email me at clara_florencia13@yahoo.com
PAYMENT
USD primarily, via Paypal. For client who lives in Indonesia, you can message me to discuss about the payment.
All payment should be made through invoice method. I will invoice you. DO NOT send me any payment before I send you the invoice, it will be refunded.
Payment is due in full up front for any commission equal to or below $100 USD.
For amounts greater than $100 USD, payment plans are available. These will depend on the price and your circumstances.
You’ll receive a small resolution for reviews in this case, and will receive the full resolution only after final payment is made.
At least a partial payment is required within three days of your commission request being accepted.
Failure to do so will result in your request being dropped. If you need more time, let me know.
Once our negotiation is done and I start your commission, I cannot refund you the full amount. This is negotiable depending on the state of the commission. If not touched on refunds requested for longer than a month will only have a 75% return from the net received.
I do not accept payment from shared paypal accounts. (If you are a minor/use your parent's that is one thing, I do not however accept payments from people who share a paypal with several people, other clients/boyfriends/random strangers.)
Once the work is completed I cannot refund it.
CHARGEBACKS
If for some reason your PayPal account is not working, or authorizes a refund request without you knowing somehow, you must contact me as soon as possible in order to resolve the issue.
Issuing a chargeback without contacting me to cancel/refund a project will result in immediate blacklisting for you, your email address, and anyone sharing your paypal account, including side accounts. Absolutely do not ever issue a chargeback to my paypal. Doing so can compromise all of my family's finances, my paypal, my bank account, the failure of automatic bill payments, etc.
CHARGEBACKS ARE ABSOLUTELY FORBIDDEN.
If you absolutely need to cancel a project you MUST contact me for a refund. I repeat,
DO NOT EVER ISSUE A CHARGEBACK THROUGH PAYPAL!
PAYPAL SHIPPING DISCLAIMER
Please note that most of my sales are "Digital Artwork" which "Intellectual Property" is purchased by the client, and in most cases, nothing is ever intended by either me or client, to be physically shipped to them. Occasionally, the pay method provided by the client will mark a transaction as 'not shipped', however, I am not required ever to ship any item unless it was explicitly discussed within the correspondence between the Client and I.
ARTIST
-By commissioning me, you are purchasing my service as an artist only. I retain all copyrights over my work, which include but are not limited to the right to redistribute, reproduce, or use the image as a sample for sales/self-promotion, unless otherwise agreed upon.
- I will respect your request for privacy if you'd prefer me not to post your project publicly. Discuss with me prior to starting.
- I will not claim the Intellectual Property or reuse/resell your project/design for personal or commercial projects unless agreed upon.
- I reserve the right to reject your commission proposal without question. This includes clients who have not read these terms.
- I reserve the right to use rejected sketches for any future project, be it personal or otherwise.
CLIENT
-The client may upload the work done for you to your site as long as it is credited and linked back to any of my galleries. Once a piece is commissioned, you may use it for any personal use that you please, including but not limited to icons, signatures, layouts, wallpapers, themes and personal site display.
- You retain rights to the Intellectual Property.
- You may not claim the work to be your own, edit or set it up for redistribution. You may not use it for any external projects, commercial or non-commercial unless agreed upon.
- You may resell it for the price you purchased it with. As long as it's not for reproduction such as prints, t-shirts, mugs, charms, etc.
- You may not edit it without permission.
If you are looking for something to redistribute, reproduce, use for your project(s), as an ad, for a video, to resell at conventions etc. Speak to me for information on royalty fees.
If you are not sure whether your request counts as personal, feel free to ask me about its intended use.
ABOUT QUEUE/SCHEDULING
- I have the right to decline a project if there is too short a time allowance.
- If you have a deadline/time constraints, you MUST tell me before paying.
- If you did not alert me to a deadline, I reserve the right to take up to 2 weeks to begin work on your project. Day count begins when I receive payment. Projects are usually completed within a week of payment though.
If you did not alert me to a deadline, please do not note me reminders unless a week or more has past.
- Generally, I begin and complete projects in the order that payments are received.
If it has been less than a week since you paid, and I am drawing personal art, gifts or trades, please understand that I do these things as 'warmups' often, and while tired, when doing paid commissions might result in less than satisfactory work. Do not rush me if it hasn't been over a week.
When waiting for me to complete a project for you, please remember that I am also have many other duties as well. If you've paid me, I promise to do my best to fulfill your order as soon as possible, I am very grateful for your support!
If I've got any obstacle that halt the commission progress, I'll make sure to message you first and discuss about it.
PROCEDURE
Preface.
- You understand that not working with only your priorities in mind. They will take steps that are time consuming and slow. Please do not commission them if you are looking for fast and timely work.
- Client will be expected to first read my ToS and preferably understand my general Commission Prices.
- I might accept "description only" commissions. But, you must have at least one or two visual references.
- You will then contact me regarding your proposed project, revealing any details including but not limited to, size specifics, desired colors/details/accessories, any possible time constraints, etc.
- For larger, full color commissions, one large edit is allowed during the sketch/line-art phase. I reserve the right to add a $10 USD fee over any edits after the first one.
- Please be clear and concise in your description of the change. You can use other works and photos or palettes you like as references for the changes!
- Please be available to provide feedback during this time. If you cannot/don't want to provide feedback, I will not be responsible for misunderstandings regarding the finished design.
- You may request minor changes during all stages, I will not however, start all over once the design is finished if you were not actively providing feedback throughout the design process.
- I will always distribute a "color test" to fix any color errors of your character! Please, let me know if I have made any mistakes. Anything that needs to be fixed on my mistake, as it was on your reference(s) and I missed it, will always be fixed for free.
- A full size, no watermark image will be given. It is necessary that you use a watermark/resized version of the image before sharing publicly.
CLIENT WORK PRESERVATION DISCLAIMER
- It is wholly the Client's duty to retain and save any information, sketches, finished works, cropped art sets, and any other digital items I provide for them within the project.
Any file you paid for will be available from me for a finite time only, and not guaranteed available after 3 months.
- I am not required or bound to post your project in any public space, and if posted, I am not required or bound to keep it there indefinitely.
- I have the right to delete or remove any public project, even if you paid for it, as you should have your own copy for personal use as defined in above sections.
- I take measures to preserve most files in safe locations if Client would ever need a new copy in the future, but I cannot guarantee against computer failure or accidental deletion or loss.
- To ensure that Client will always have the file(s) they paid for, I recommend these actions at the end of a project;
Save any and all images I send you, including but not limited to, sketches, descriptions, finished works, cropped art sets, etc.
Save said items to your computer.
Save a copy of said items in another place.
Upload backups of said items in a private location. (e.g. your sta.sh or a private imagehost account. NOT a public gallery or page where work could be mistaken as your own, remember you paid for the service of the art being produced, you do not have creator's rights of said image)
If you want to take extra precautions, you can even email copies to yourself, save copies to a jump/flash/thumb drive/terrabyte/other computer.
LEGACY CLIENTS
-If you are an older client, and have gotten art from me that I did not watermark or sign, please know that you are still bound to these Terms of Service.
- Protect your investment and my work, and watermark the art before posting it anywhere public (e.g. toyhouse/charahub/weebly/tumblr) .
-Remember to link back to me as the artist.
It is not required, but appreciated if you watermark my name onto the artwork as well.
- All future art large enough (exempting certain binaries and pixel works) will have my watermarks on them.
- Clients will receive versions with smaller marks, however I will not be providing unwatermarked/unsigned files anymore.
I DO NOT ACCEPT COMMISSIONS INVOLVING THE FOLLOWING
- Scat/Watersports . Babyfurs/Diaper
- Pedophilia
- Bestiality
- Incest
- Micro/Macro
- Inflation/Weight Gain
- Complex mecha
If you're not sure if I'd accept your idea, please elaborate on your request privately.
Better view for the TOS:
https://sta.sh/024ypk7f24ug
Indonesia
Artists&Clients
