UPDATED AS OF: October 26, 2020.
Terms of Service are subject to change without notice
If you order a commission, this automatically means you have read, understood, and agreed to the following terms
I CAN DRAW:
Females and Males
Original Characters
Fan Art
Kemonomimis
Couples
Shoujo ai/Shounen ai (fluffy love)
Rated 18+
Yaoi & Yuri
Old People
Furries/Ferals
ORDER PROCESS
Completed forms are considered first. Please make sure to give me all the necessary and important details of the commission you want, because I will not accept refund or revisions. I'll only do revisions for color and line-art errors!
References must be clear and full in color and all the details you want seen on the final art. Description, black and white references are declined immediately. Photo references are acceptable however, the result may not meet your expectations due to details not being depicted clearly enough.
PAYMENT
If your character is extremely detailed, I reserve the right to charge extra. This will be stated before you send the money. You may switch out the character if you do not want to pay for detailed charges.
If you repeatedly commission me but in the end ALWAYS FAIL TO PAY, I will consider you a time-waster and blacklist you.
I will NOT do refunds.
COMMUNICATION
I am not in charge of sending WIPs unless asked for or I feel the need to. A requested WIP will always be in sketch form. At this stage, you can change whatever you want to your liking.
If you do not ask for a WIP during sketch stage and decide to ask for one later on when I'm already coloring, you cannot request any changes. To ensure that you receive a WIP during sketch stage, please state so in the order form.
If you requested a WIP, please respond promptly when I do send you one. I need your approval in case there are changes/errors. If you don't reply within 48 hours, I will assume the sketch is good as it is and will proceed to finish it without your approval. Any dissatisfaction afterwards will not be my responsibility!
Rude/disrespectful/abusive commissioners will have their commission immediately canceled with a refund based on how much of the artwork was completed already.
CUSTOMER SATISFACTION
Any mistakes made on my behalf (e.g. misread description, missed a detail, etc) I will correct free of charge. However, if the mistake is as a result of insufficient information or not mentioned to me when I accepted your commission, I am not obliged to correct or change anything for you.
If however, you wish to request a significant change (a mistake that isn't on my behalf) I may or may not change it for you. If I happen to accept your request, there will be a fee depending on how big the change is. (20%-50% of the original price) under no circumstances will I ever redraw an entire commission. Please state everything you want clearly and in full detail when ordering as I do it exactly as stated. If you insist on a redraw no matter what, you will simply have to commission me again.
DEADLINES AND REFUNDS/CANCELLATIONS
Maximum time I need to finish a digital commission could take up to 3 months (6 months for more detailed works). Unfortunately, art is not my full time job. I am a student that is currently still attending school so I do not have 24/7 to work on your art piece. For Artist&Clients my delivery time is already stated on the commission slot.
If you want a deadline or wish for your commission to be a priority, there will be a fee depending on how fast you want it completed.
Deadlines still need to be reasonable. The minimum deadline must be at least one week after order date. For example, if you ordered on January 1st, earliest deadline possible is January 8th.
"no refunds" in my invoice terms refer to completed artworks and is meant to prevent possible charge backs.
Commissioners can receive a full refund if I have not started your commission at all.
You may cancel your commission anytime even if I started but the refund amount will depend on how much I have completed. The commissioner will still receive the incomplete art piece.
If I have completed the piece already, there are ABSOLUTELY NO REFUNDS.
PERMISSIONS AND COPYRIGHT
I have full rights to my artwork. Regardless of you being the commissioner, the artwork still belongs to me.
The commissioner is never permitted to edit/modify, distribute, make merchandise, claim credit, or use for advertising. All artworks are PERSONAL use only. If you want an artwork for commercial use, there is a fee (varies). Please state so at the beginning of the commission.
If this commission piece is restricted and you do not want me to post anywhere, please say so in the beginning. This will result in a fee. (FEE: 30% of commission total) These commissions are not permitted to be posted on public websites under any circumstances. If I am not allowed to post the commission, neither are you. Once a commission is made private, it applies to both the artist, me, and the commissioner.
If for some reason, you want to "un-private" your commission, just send me a note stating so. However, there are no refunds of the fee. The fee still counts for the period of time it was private.
If the artwork commissioned by you is to be posted somewhere for personal use (e.g. tumblr, fb, twitter, etc), please credit me somewhere visible with a link that redirects others back to my social medias. Captions such as 'Credits to InsomniaCats at DA' DOES NOT COUNT.
It is your responsibility to save the image after I have sent you the link. I like to periodically clear my sta.sh, gallery, and computer therefore if you do not save the image, I will not be able to retrieve it for you.
Terms of Service credits to Sueweetie
Artists&Clients
