Pricing of commission slots reflects an hourly wage as appropriate to the laws of the artist country of residence.
This includes time required for commission, and a limited number of consultations and revisions provided for finalising the product to the client's satisfaction.

Every reasonable effort will be made to understand and interpret client briefing and seek clarity where necessary. Outside of what is fairly compensated by the commission price, if the client requests further check-ins and revisions than are advertised and included in the commission price, these would be subject to additional remuneration costs, to be negotiated when appropriate.
Product offered after the last consultation and revision stage is final.

Refund requests are guided by Australian Consumer Rights law. This does not include change of mind refunds, or end products which are delivered on time and reasonably match the given client instructions and to the level of skill advertised. Please see the ACCC (Australian Competition and Consumer Commission) website for further details if required.
Clients should endeavour to communicate clearly about their request, and every effort will be made to match the client's request within reason.