Refund policy (2D):

100% = not started
50% = sketch started or completed
0% = cleaning/coloring started or completed

Refund policy (3D):

100% = not started
50% = mesh started or completed
0% = texturing started or completed

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I try to respond as soon as possible - if you cannot get ahold of me here message me on any of the accounts in my carrd.
I try to do faster TATs than what is listed on my slots, but sometimes life gets in the way! Do not panic, I wont forget about you :)