By purchasing art from FrossetHjerte, you are agreeing to the terms below:

Payment:
—Paypal only
—Payment will usually be processed via Paypal Invoice
—Payments must be made within 72 hours or you will forfeit your slot.
—Commission will not be started until payment has been received.

Refunds:
My finished work is non-refundable.
If I have already started working and you ask for a refund, you will still be charged with whatever progress I have done.
Issuing a chargeback for a commission will immediately get you blacklisted from future commissions.
No refunds will be given to clients who cut off communication without an adequate reason. This is mostly to ensure that money will not end up on dead accounts.

Edits:
Be reasonable about your sketch edit requests, I will only be able to edit the piece 5 times before you are either charged or denied any additional edits. Make sure to take a good look when you get the work in progress and take your time to approve it!
Large corrections after the sketch phase cost a minimum of $3 and can reach up to an indefinite amount depending on the type of commission and complexity of correction so please be very clear on what you want done.
You are free to print, crop, or add text over your piece as long as you credit me for the original design and specify your edits when you post it.

Procedure:
Work will start once the invoice has been paid.
Once completed, I would post the commission to my various galleries. I do not complete "secret commissions" however if the piece is a gift I can delay posting it on social media until you are ready.
I reserve the right to refuse any commission for any reason.

Things I Will Draw:
—Anthro/Feral
—OC’s
—Custom designs
—Any character, item or creature from a writing reference
—Humanoids
—Sexually explicit content
—Complicated characters
—Monsters
—Gore

Things I Won’t Draw:
—Pedophilia
—Scat stuff

Other Information:
—You may repost your finished piece to any website with a link back to me.
—You cannot copy/trace any image created by me.
—You are free to print, crop, or add text over your piece as long as you credit me for the original design and specify your edits when you post it
—You are free to use it as backgrounds, avatars, banners, and other nonprofit ways (you cannot sell merch of my work)
—Commissioned art may appear in personal advertisements on sites, social media, or streaming.
—I will not make direct additional profit off of your characters besides what you paid (This means I will not make prints, sell in art books, or other merchandise without your consent)
—I do not work on a first come first serve basis any longer. If your piece is taking longer than a month without an update directly from me you may contact me for either a partial or full refund (depending on if and how far I have started on it).

- TOS updated as of May 2nd 2020