Terms and Conditions Of Service
TERMS AND CONDITIONS
01
General Terms
• Prices are subject to change based on demand.
• You are not allowed to sell my artwork unless we have an agreement.
• I deserve the right to post my art on social media but crediting you in some way
• I have the right to reject any order for any reason.
02
Payment
• Currency accepted is either USD and can be paid through PayPal or any cross-border digital payments services that provides international money transfer like Mukuru or World Remit.
• Commissions can ONLY be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
• Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
ii). Works will be sent watermarked until full payment is received
03
PROCESS
& DELIVERY
• The time it takes to finish your commission varies from 1week - xxx months, depending on factors such as health, the complexity of the commissioned piece, other work, mood, current life situation, mental/emotional states, motivation, and con seasons.
• Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there are physical products. Depending on where you live, we can arrange to print your artwork or ship it to you. Just ask :)
04
Revisions
• There are only 3 revisions available per piece but if work has already exceeded 20% no more revisions can be done
• A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
• If your reference is unclear to start with changes will come at an extra charge.
05
Copyright
& Usage
• I, AstraVulpes (the artist):
o I reserve the right to cancel and refund the order at any time for any reason.
o I retain all copyrights over the commissioned artwork.
o I will NOT claim the intellectual property (IP) of the commissioned artwork.
o I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
o I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
• You (the customer/commissioner):
o You may upload the commissioned artwork on any website and social channels.
o You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
o You may NOT alter the commissioned artwork without my (the artist's) consent.
o You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.
o You retain the rights to the intellectual property (IP).
o You may NOT use the commissioned artwork for commercial purposes.
• The following is considered copyright infringement:
o Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
o Claiming the artwork as your own
o Altering the artwork without my consent
• In some cases, the commercial rights to the image may be purchased.
06
Cancellation
& Refund policy
• The buyer is not allowed a refund once I started working on the commission.
• If for any reason I am unable to start your commission you will receive a full refund.
• If you cancel your order before I started it, you can get a full refund.
• If you are getting a refund, do not request a PayPal chargeback. I will transfer the money back to you myself.
• If you request a PayPal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply PayPal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.
Zimbabwe
Artists&Clients
