By purchasing a commission from me (the artist) you agree to be purchasing my services only. If you have a problem with any of the below conditions, they may be changed if discussed with me prior to paying for your commissioned piece.

Please read the terms carefully:

I, Arlowa:

I reserve the right to cancel and refund the order at any time for any reason.

I retain all copyrights over the commissioned artwork.

I will NOT claim the intellectual property (IP) of the commissioned artwork.

I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

You (the customer/commissioner):

You may upload the commissioned artwork on any website and social channels.

You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)

You may NOT alter the commissioned artwork without my (the artist's) consent, including with the use of AI.

You retain the rights to the intellectual property (IP).

You may NOT use the commissioned artwork for commercial purposes.

REFUND / CANCELLATION POLICY

The buyer is not allowed a refund once I started working on the commission.

If for any reason I am unable to start your commission you will receive a full refund.

If you cancel your order before I started it, you can get a full refund.

If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

If you request a Paypal chargeback at any point when you were not allowed to ask for a refund, you will lose all aforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.